Shipping policy

At Kiddo Australia, we are committed to delivering your orders safely and as quickly as possible across Australia.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday to Friday, excluding public holidays.
During peak seasons, sales, or holidays, processing times may be slightly delayed.

Shipping Within Australia

We currently ship Australia-wide using trusted delivery partners such as Australia Post and other courier services.

Estimated Delivery Times

Delivery times may vary depending on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on:

We offer free shipping on order over $75 AUD and promotions on selected orders or during special campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your parcel’s journey.

Incorrect Shipping Details

Please ensure your shipping address and contact details are correct before placing your order.

Kiddo Australia is not responsible for delays or lost parcels caused by incorrect address information provided at checkout.

Delayed, Lost or Damaged Parcels

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to:

If your parcel is lost or arrives damaged, please contact us within 7 days of delivery at:

📧 kiddoaustralia@yahoo.com

We will work with the courier to resolve the issue as quickly as possible.

International Shipping

At this time, Kiddo Australia primarily ships within Australia. International shipping availability may change in the future.

Contact Us

If you have any shipping questions, please contact us at:

📧 kiddoaustralia@yahoo.com
🌐 https://kiddoaustralia.com/

This policy was created following common Australian ecommerce shipping practices and recommendations for transparency and customer communication.

Subscribe to our emails